State Farm® Insurance Agent Shirin Khorsandian

"Brandi went above and beyond to assist me. I really appreciate it. Thank you!"

"Camila is awesome & always so helpful!"

"So far, so good! Marcus has helped me renew my auto & home insurance at rates much better than I had prior. He is thorough with his explanations of policies & responds to emails quickly! I am thankful for his help— it has been such a pleasant experience."

"Camila was very helpful in helping me find a new auto policy, she was very informative and kind in answering all of my questions."

"I just had a first class top notch experience with Brandi. She was so helpful and knowledgeable. Brandi went above and beyond in taking care of my concerns and she even helped with a couple of things I hadn’t even thought of!! The customer care I received is exactly what keeps people loyal to an establishment!!"

"My daughter had different insurance companies for auto, home insurance policy, I suggest to her to shop for insurance company that had multi-policy discount, Geico on Homeowners use a different company, I spoke with Ifeoma Ngwu with the State Farm agency that stated she could place the homeowners directly into State Farm with the auto insurance and saved my daughter hundred's of dollars. As a retired Hall of Fame Allstate Agent I appreciate the great job Ifeoma did and her communication with both my daughter and I."

"I had a great experience working with Camila during the process of switching insurance companies. They were extremely knowledgeable, patient, and took the time to explain all my options clearly. Not only did they make the transition smooth and stress-free, but they also found me a really competitive rate that fit my needs perfectly. I truly appreciate their professionalism and dedication—highly recommend working with them"

"I had an outstanding experience with Ifeoma at State Farm. Her assistance was incredibly helpful, clear, and efficient, making a complex process remarkably smooth, saving me $130 on my auto insurance. I highly recommend Ifeoma’s exceptional service and dedication to client support."

"In January we decided to switch Homeowner's Insurance carriers for a lower rate. Camila provided a decent quote so we decided to make the switch to State Farm. On January 30th Camila emailed us the Binder of Insurance and told it was "effective today." She also instructed us to go ahead and cancel our policy with our current carrier, so a few days later I did exactly that. Then on February 13th Camila contacted us to let us know that our State Farm coverage was being canceled on March 18th due to the age of our roof. We were never told that the State Farm policy was conditional or temporary is any way or that final underwriting approval had not actually been obtained. This caused us to be completely without homeowner's insurance for a little over a month until we could get our roof replaced and shop for a new carrier. Our biggest question/concern - why would State Farm tell us to cancel our current coverage before the underwriting process had completely finished? We were very interested to know if this was Camila's mistake or was this State Farm's general business practice. We asked her manager, Shirin, to contact us to discuss but she never reached out. So we do not have an answer to that question. So our best advice would be to stay away from State Farm."

"Camilla was a very respectful, professional representative who should make State Farm proud to have her on their team. Thanks!!"

"Camilla fue muy gentil y profesional,muchas gracias por tu servicio"

"Camilla fue excelente en su servicio,ojalá y todos los de atención al cliente fueran como ella,muchas gracias."

"Shirin and Kimberly and their team are Amazing! They helped me with a few issues regarding automatic payments and insuring multiple cars in the car buying process and have made it so easy. There has never been a time I wasn't able to get connected with a team member or agent when I needed help"

"I had a great experience. Ifeoma was really nice and helpful in walking me through getting my car insurance transferred!"

"Brandi Timmons has been my trusted agent at this State Farm insurance office since 2022. She has great communication skills, is very professional and will return your communication requests. She takes care of my home, car and umbrella insurance needs. She will take the time to answer your questions. I highly recommend Brandi. Thanks for being so helpful!"

"This is my fifth review, and I want to clarify that I did not “harass” this office — I was seeking guidance and honesty, which any reputable company should provide. Yes, I did raise my voice, but only after multiple phone calls where no one took accountability or made a meaningful effort to resolve the issue, even after I provided proof. It seems the focus has been on portraying me as unreasonable rather than addressing the situation itself. In reality, I am simply a customer upset by how this was handled. Fortunately, State Farm reviewed the evidence and was able to backdate my coverage. That would not have happened if there had not been an error. They were also concerned about the conduct of Kim from this office, who refused to take responsibility and ended the call abruptly. (Calls are recorded, and they reviewed it.) At this point, I am done pursuing the matter. I am sharing this so that anyone considering this office can make an informed decision before signing up with a business that, in my experience, does not take accountability and only responds publicly in a way that protects its image. *************** Honey, no — they asked for a letter from you so the manager wouldn’t have to get involved. But after they saw that Kim was **not** willing to help, and I explained that you refused to call back to handle this over the phone, they had no choice but to open an investigation to determine where the mistake was made. In all my years of dealing with companies, this is the first time I’ve seen someone ignore clear evidence right in front of them. I did file a verbal complaint last week. The coverage was added **after** I left your office. At this point, I’m not looking for anything else from you — I just want to be clear that everything you are saying is false. I truly wish you well, and I don’t mean to come across as unreasonable, but this entire situation has been genuinely mind-boggling."

"Shirin and her team are the most trustworthy, kind, caring insurance agency I have ever dealt with. They helped me obtain proper coverage for my home, autos and life insurance for myself, my wife and my daughter. I left the office with better coverage for a better price. I’m am so glad I found this office so close to hope. Please call this highly rated office, you and your family deserve the best!"

"Ifeoma was amazing. Ifeoma helped me with a quote on my auto insurance. I had been with Geico for 4 years. I had called to see if I could get a better deal on my policy. The quote that we went over was a lot better than Geico. I was paying close to $500 for minimum coverage and the new policy is for $260 with max coverage. I signed immediately and canceled Geico. It was very easy to get the quote and it was an easy decision to make the switch over to State Farm. Ifeoma was great and helped me out so much."

"If I could give zero stars I would. Please save yourself, I’ve been waiting on a call back about several mistakes from this office . But accountability isn’t their strong suit. I’m sure the owner will respond just to make herself look “good” . Run fast !!"

"I am requesting a written letter confirming that the deductible and rental coverage were removed from my insurance policy without my authorization. I have documentation showing that my policy previously included these coverages before it was transferred to this agency. Despite raising this issue multiple times. The claims department has indicated that they will backdate the correction once they receive written confirmation from the agency. Therefore, all I need is a letter stating that the deductible and rental coverage were removed from my policy without my permission. This office keeps telling me to work with my current agent, but my current agent hasn’t made any mistakes. Unfortunately I have to resort to google reviews because that’s the only time I can get a response from shirn *****UPDATE***** I will be posting proof that the coverages were **not** added, and I also have access to the declarations confirming that. All I asked from your office was accountability. At this point, all I need is a letter stating that your office made an error in processing the coverage. That would resolve this situation immediately. Instead, I’m being told that you would provide it “if you could,” but I’m telling you that you **can**. A simple written statement acknowledging the mistake would clear this entire matter up. I’m not asking for anything beyond that—just accountability for what happened."

"Karina and Shirin were super helpful. Karina was quick, made it easy and got me really great rates on my auto insurance and they saved me so much $$$. Sign up immediately."

"Unfortunately, I’ve been dealing with problem after problem with this insurance office and it’s been extremely frustrating. When I transferred my plates from New York to Florida, I made it very clear that I did **not** want to switch unless my policy stayed the same. I was promised everything would remain the same, including the coverage and the price. After everything was done, my bill randomly went up $20 with no notice. When I called, I was basically told “it is what it is” and that someone would call me back. I never got a call, but I let it go because it was only $20. Then I found out my mom’s license was going to be suspended because there was a lapse in insurance. Nobody told me the New York insurance had to stay active until the plates were returned. It took three days just to get someone on the phone, and when I finally did, I was told there was nothing they could do. Now my mom got into an accident and we found out the policy wasn’t even transferred correctly. We’ve had a $250 deductible and rental coverage for 30 years, and now it’s suddenly a $500 deductible with no rental. If they couldn’t match what we had, they should have told me before making the changes. I tried speaking to a manager and just got passed around with no real answers. I’m still waiting on a call back. Just be careful dealing with this office. Everything sounds good until there’s a problem, and then nobody wants to help. ****************FOLLOW UP******************* After over 30 years of making payments, this is a very disappointing response—especially from an owner. This is the only response I have received from you after a week of trying to reach out. It feels like you only responded publicly to make yourself look good, rather than to actually help resolve the issue. It’s extremely unfortunate that your employee didn’t copy and transfer my policy the way I requested, because I wouldn’t be in this situation if it had been done correctly. As an owner, you are not taking accountability. You may be right that it is ultimately the vehicle owner’s responsibility to know that the plates were supposed to remain insured until they were returned to the DMV, as another office informed me after the damage had already been done. However, as my insurance company, I look to you for guidance and knowledge. I’m glad I was able to find that at another office in just two phone calls. If you are reading this review, I recommend going to Bart Blessing’s office. Michael is very knowledgeable and helpful."

"Camila is awesome to work with. She stayed in contact even after I declined a year ago. Today I’m a State Farm policy holder because of her."

"Mi experiencia fue muy placentera ya que cubrió todas mis necesidades al aplicar para una nueva póliza para mi auto. El servio ofrecido por Camila fue súper objetiva directa y buscaba soluciones que se adaptarán a mi opinión y a mi presupuesto fue una conversación eficaz y efectiva donde ella pudo enseñarme puntos importantes para mi nueva póliza verdaderamente recomiendo este servicio porque ayudan a salvar tu tiempo y dinero gracias a Camila y su equipo."

"Ifeoma was very helpful. She was attentive to my needs and helped me lower my auto ims rate. Because of her, I cancelled my progressive policy."