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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trina Law

Trina Law

July 2, 2026

5  out of  5
rating by Trina Law
"Shirin and her team are Amazing! I’ve been a customer for 7 years now and have experienced excellent customer service!"
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Nichole McClendon

June 23, 2026

5  out of  5
rating by Nichole McClendon
"I had a great experience with this State Farm team. Karina was highly responsive, very helpful, and took the time to answer all of my questions clearly. Getting car insurance was smooth and stress-free. Highly recommend!"
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Ryan Knutson

June 22, 2026

5  out of  5
rating by Ryan Knutson
"Marcus was responsive and provided a good quote for homeowners. He also quickly took care of me when I had to quickly buy a new car when my Catalytic converter failed in the middle of my move!"
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Gul Patel

June 22, 2026

5  out of  5
rating by Gul Patel
"Itemo was outstanding in helping I relocating in Florida. Overall we had 5 star service."
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Kelli Christopher

June 11, 2026

5  out of  5
rating by Kelli Christopher
"Camila was so helpful and patient, as a mother of 3 boys Life is hectic and I'm a little forgetful. She was there every step of the way for me and helped me get the best rate and I am now a happy customer."
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Chase Raberge

June 8, 2026

5  out of  5
rating by Chase Raberge
"I had a great experience working with Ifeoma. She was very knowledgeable, responsive, and took the time to explain all of my coverage options clearly. She made the process simple and stress-free, answered all of my questions promptly, and helped me find the best policy for my needs. I appreciate her professionalism and excellent customer service. I highly recommend them to anyone looking for an insurance agent who genuinely cares about their clients."
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Michael Louis

June 7, 2026

5  out of  5
rating by Michael Louis
"Brandi was awesome!! Answered all of my 500 questions, explained everything and really made the entire process seamless and painless!!! Thanks for being great Brandi!!"
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Barbara Bulnes

June 5, 2026

5  out of  5
rating by Barbara Bulnes
"Brandi went above and beyond to assist me. I really appreciate it. Thank you!"
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Jay C

May 30, 2026

5  out of  5
rating by Jay C
"Camila is awesome & always so helpful!"
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Shelby Farrell

May 20, 2026

5  out of  5
rating by Shelby Farrell
"So far, so good! Marcus has helped me renew my auto & home insurance at rates much better than I had prior. He is thorough with his explanations of policies & responds to emails quickly! I am thankful for his help— it has been such a pleasant experience."
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gianna dipierri

May 15, 2026

5  out of  5
rating by gianna dipierri
"Camila was very helpful in helping me find a new auto policy, she was very informative and kind in answering all of my questions."
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Sandi Robinson

May 14, 2026

5  out of  5
rating by Sandi Robinson
"I just had a first class top notch experience with Brandi. She was so helpful and knowledgeable. Brandi went above and beyond in taking care of my concerns and she even helped with a couple of things I hadn’t even thought of!! The customer care I received is exactly what keeps people loyal to an establishment!!"
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Danny Ortega

May 12, 2026

5  out of  5
rating by Danny Ortega
"My daughter had different insurance companies for auto, home insurance policy, I suggest to her to shop for insurance company that had multi-policy discount, Geico on Homeowners use a different company, I spoke with Ifeoma Ngwu with the State Farm agency that stated she could place the homeowners directly into State Farm with the auto insurance and saved my daughter hundred's of dollars. As a retired Hall of Fame Allstate Agent I appreciate the great job Ifeoma did and her communication with both my daughter and I."
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Diego Alejandro Ochoa Ramirez

May 5, 2026

5  out of  5
rating by Diego Alejandro Ochoa Ramirez
"I had a great experience working with Camila during the process of switching insurance companies. They were extremely knowledgeable, patient, and took the time to explain all my options clearly. Not only did they make the transition smooth and stress-free, but they also found me a really competitive rate that fit my needs perfectly. I truly appreciate their professionalism and dedication—highly recommend working with them"
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Reuben Okuadjo

May 1, 2026

5  out of  5
rating by Reuben Okuadjo
"I had an outstanding experience with Ifeoma at State Farm. Her assistance was incredibly helpful, clear, and efficient, making a complex process remarkably smooth, saving me $130 on my auto insurance. I highly recommend Ifeoma’s exceptional service and dedication to client support."
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Kimberly Vaz

April 28, 2026

1  out of  5
rating by Kimberly Vaz
"In January we decided to switch Homeowner's Insurance carriers for a lower rate. Camila provided a decent quote so we decided to make the switch to State Farm. On January 30th Camila emailed us the Binder of Insurance and told it was "effective today." She also instructed us to go ahead and cancel our policy with our current carrier, so a few days later I did exactly that. Then on February 13th Camila contacted us to let us know that our State Farm coverage was being canceled on March 18th due to the age of our roof. We were never told that the State Farm policy was conditional or temporary is any way or that final underwriting approval had not actually been obtained. This caused us to be completely without homeowner's insurance for a little over a month until we could get our roof replaced and shop for a new carrier. Our biggest question/concern - why would State Farm tell us to cancel our current coverage before the underwriting process had completely finished? We were very interested to know if this was Camila's mistake or was this State Farm's general business practice. We asked her manager, Shirin, to contact us to discuss but she never reached out. So we do not have an answer to that question. So our best advice would be to stay away from State Farm."
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Joe Anzenberger

April 15, 2026

5  out of  5
rating by Joe Anzenberger
"Camilla was a very respectful, professional representative who should make State Farm proud to have her on their team. Thanks!!"
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Alexey Molina

April 2, 2026

5  out of  5
rating by Alexey Molina
"Camilla fue muy gentil y profesional,muchas gracias por tu servicio"
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Alexey Molina

April 2, 2026

5  out of  5
rating by Alexey Molina
"Camilla fue excelente en su servicio,ojalá y todos los de atención al cliente fueran como ella,muchas gracias."
We responded:
"Thank you for taking time to share your experience with our office and Camila. "
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Leonardo Lopez

March 23, 2026

5  out of  5
rating by Leonardo Lopez
"Shirin and Kimberly and their team are Amazing! They helped me with a few issues regarding automatic payments and insuring multiple cars in the car buying process and have made it so easy. There has never been a time I wasn't able to get connected with a team member or agent when I needed help"
We responded:
"Thank you for your kind words about Kimberly and our team! I'm happy to hear that we were easy to get in touch with and here for you when you needed us most! I appreciate you taking time to share!"
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Manson Joshua

March 19, 2026

5  out of  5
rating by Manson Joshua
"I had a great experience. Ifeoma was really nice and helpful in walking me through getting my car insurance transferred!"
We responded:
"Thank you Mason for sharing your experience with our office and Ifeoma. She is really great and we are so happy she was able to get everything transferred over for you. "
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Bernard Paré

March 18, 2026

5  out of  5
rating by Bernard Paré
"Brandi Timmons has been my trusted agent at this State Farm insurance office since 2022. She has great communication skills, is very professional and will return your communication requests. She takes care of my home, car and umbrella insurance needs. She will take the time to answer your questions. I highly recommend Brandi. Thanks for being so helpful!"
We responded:
"Thank you Bernard for sharing your experience with Brandi. I love to hear that she helps you with not just your car insurance but your home and umbrella policy. We appreciate your business and look forward to helping you in the future. "
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seirra isabella

March 18, 2026

1  out of  5
rating by seirra isabella
"This is my fifth review, and I want to clarify that I did not “harass” this office — I was seeking guidance and honesty, which any reputable company should provide. Yes, I did raise my voice, but only after multiple phone calls where no one took accountability or made a meaningful effort to resolve the issue, even after I provided proof.

It seems the focus has been on portraying me as unreasonable rather than addressing the situation itself. In reality, I am simply a customer upset by how this was handled.

Fortunately, State Farm reviewed the evidence and was able to backdate my coverage. That would not have happened if there had not been an error. They were also concerned about the conduct of Kim from this office, who refused to take responsibility and ended the call abruptly. (Calls are recorded, and they reviewed it.)

At this point, I am done pursuing the matter. I am sharing this so that anyone considering this office can make an informed decision before signing up with a business that, in my experience, does not take accountability and only responds publicly in a way that protects its image.
***************
Honey, no — they asked for a letter from you so the manager wouldn’t have to get involved. But after they saw that Kim was **not** willing to help, and I explained that you refused to call back to handle this over the phone, they had no choice but to open an investigation to determine where the mistake was made.

In all my years of dealing with companies, this is the first time I’ve seen someone ignore clear evidence right in front of them. I did file a verbal complaint last week. The coverage was added **after** I left your office.

At this point, I’m not looking for anything else from you — I just want to be clear that everything you are saying is false. I truly wish you well, and I don’t mean to come across as unreasonable, but this entire situation has been genuinely mind-boggling."
We responded:
"In the 25 years of working with State Farm I've never had anyone leave me negative google reviews from different accounts. I'm at loss as how to respond in a kind way that is more clear and helpful. I do feel like I have to keep defending myself and my office because we didn't do anything wrong. You and I both know that if State Farm agreed that my team had missed something or done something wrong, they would have fixed it already without any documentation required. I also noticed you haven't submitted a formal complaint, which makes me believe this issue has been resolved.
One last time, we wish you well.
*********
Seven google conversations is wild. Still wishing you well, and I saw you wish me well, which is nice. Thanks
"
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David Velez

March 14, 2026

5  out of  5
rating by David Velez
"Shirin and her team are the most trustworthy, kind, caring insurance agency I have ever dealt with. They helped me obtain proper coverage for my home, autos and life insurance for myself, my wife and my daughter. I left the office with better coverage for a better price. I’m am so glad I found this office so close to hope. Please call this highly rated office, you and your family deserve the best!"
We responded:
"Thank you David for sharing your experience with my office. I'm so happy that we were able to help you with your home, auto, and life insurance for your family! Welcome to State Farm, we look forward to helping your family for years to come. "
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Matt Pfenning

March 13, 2026

5  out of  5
rating by Matt Pfenning
"Ifeoma was amazing. Ifeoma helped me with a quote on my auto insurance. I had been with Geico for 4 years. I had called to see if I could get a better deal on my policy. The quote that we went over was a lot better than Geico. I was paying close to $500 for minimum coverage and the new policy is for $260 with max coverage. I signed immediately and canceled Geico. It was very easy to get the quote and it was an easy decision to make the switch over to State Farm. Ifeoma was great and helped me out so much."
We responded:
"Hi Matt, welcome to State Farm. I'm so happy to hear Ifeoma was able to save you money on your auto insurance and get you squared away. I appreciate you taking time to share your experience with her and our office!"